Transforming Customer Needs into Revolutionary Products

Unleash the power of your customers and accelerate your growth

The Perfect Innovation Partner

From identifying and validating consumer needs through product launch, we’re ready to help.

Customer Insights

The Future Mill leverages rapid testing tools to reduce the time it takes to make meaningful decisions. We have developed several ultra-low cost tools that deliver actionable results in minutes, not months.

Product Strategy & Roadmapping

Generating ideas is most effective when a strategic framework exists and the right tools are deployed. The Future Mill network is expert at building robust product pipelines and has been able to succeed with clients across the globe.

Industrial Design

We’re building from an amazing base, The Future Mill team has studied under many of the most influential designers of the last century including Bill Moggridge, April Greiman, and Victor Papanek. “Design Thinking” is simply how we think.

Product Development

Knowing WHAT to build and WHY to build it is critical, but nothing gets built without knowing HOW to build it. The Future Mill network includes both NPDP and PMP certified professionals with hundreds of millions of dollars worth of product launches.

Processes Development & Optimization

With experience in waterfall processes like Stage-Gate, as well as more contemporary processes like Agile, and Lean Startup, The Future Mill team has used, implemented, and improved them all.

Training & Mentoring

The Future Mill network includes Industrial Designers, Product Development and Management practitioners, Voice of the Customer experts, and professional educators. Creativity and innovation aren’t rare, they just need nurturing.

“The Future Mill’s vast experience in new product concepting and ideation was truly inspiring and helped feed the company’s long term strategic road maps. Their expertise in implementing Design Thinking processes helped our teams uncover existing consumer challenges and pain points with our products and create new solutions (service & product based) that truly set the company apart from the competition.”

Shadi Ammouri

Product Management Lead, Fisher & Paykel

Maximizing Consumer Insights to Liberate Ideas that Enable Sustainable Growth

Everyone is unique, complex, and passionate about something. Identifying what makes them so, and building to their needs is the formula The Future Mill uses to help companies build robust product roadmaps and execute on those roadmaps for sustained growth.

The Future Mill has Transformed Customer-centric Innovation

Rather than using the traditional consultancy model, The Future Mill is built from a network of experts in customer research, industrial design, design thinking, product development, engineering, product roadmapping, and strategy. The right resources can be deployed at the right time to maximize every opportunity.

“The Future Mill’s contributions were invaluable to our team, particularly in conducting essential consumer research, leading product ideation and new product development, driving enterprise-wide front end innovation strategy, championing organizational adoption/utilization of ethnography as a product development tool, leading industrial design efforts, leading product integration teams during company acquisitions, and leveraging a vast professional network for new product innovation.”

Chuck Eisenhauer

Product Manager, Behr Paint Company

Agile and Future Forward

Having a versatile tool box is what enables The Future Mill to turn questions into insights in record time and at an appropriate expense. There’s no reason to spend $20,000 and wait 6 months to learn enough to take the next step. Our founder and the network have all been extensively trained in the tools of product development and management, AI powered process acceleration, and in many cases are in-demand trainers themselves.

Growth Happens both towards the Sky and towards the Earth

Sustainable upward growth relies on a foundation of strong roots, this is as true in business as it is in nature. At The Future Mill we look for clients whose roots include ethical practices, investment in human capital, long-term vision, environmental responsibility, community engagement, financial health, and a culture of innovation and adaptation. By leveraging these foundational elements and values, we help foster stability, resilience, and the ability to thrive in dynamic environments, as it is in nature.

The Future Mill LLC demonstrates its commitment to the future by donating at least 1% of our revenue to 1% for the Planet®.